London Underground has proposed closing the ticket office at Queen’s Park station. There was widespread community concern and QPARA objected. We understand that London Underground will install better ticket machines in December and will then monitor the number of ticket office transactions to see if they justify keeping the office open. Here’s hoping!
After the successful introduction of the new ticket machines, the ticket office will remain open for three months. This period will be to assess whether the numbers of ticket office transactions has fallen below the Department for Transport guidance threshold of fewer than 12 transactions per hour or 3 per 15 minute period. If ticket office transactions have fallen below the threshold, London Underground will close these ticket offices without further public consultation. If they have not, London Underground will have to keep the ticket office open.